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Choose your local Watson's to see the products available in your area.
Above Ground Pool Installer - Cincinnati, OH
We are looking for Above Ground Pool Installers to join our growing team and help us maintain our status as the #1 retailer in the pool and spa industry. Associates will be the driving force of customer satisfaction, installing Above Ground Pools.
We are currently hiring for:
-
Full Time – some evenings, weekends, and holidays are required
This position reports directly to:
- Customer Service Manager
This position requires:
- Must have previous experience in the Pool Installation business.
- Must have 1 million dollar Liability Insurance Policy and use own installation equipment, i.e. Transit or Laser Level, Skid Steer Track Loader etc.
- Must have office and working telephone number to accept customer calls.
- Must be willing to meet weekly quotas for number of completed installations, and have a team ready to start immediately.
- Excellent package offered with bonus incentives
Customer Service Representative - Cincinnati, OH
We are looking for Customer Service Representatives (CSR) to join our growing team and help us maintain our status as the #1 retailer in the pool and spa industry. Associates will be the driving force of customer satisfaction, receiving inbound calls and making outbound calls with excellent communication.
We are currently hiring for:
-
Full Time – some evenings, weekends, and holidays are required
This position reports directly to:
- Customer Service Manager
This position requires:
- Exceptional customer service skills
- Phone skills
- Basic troubleshooting skills
- Multi-tasking
- High motivation
- Mechanically minded
- PC skills (MS office)
- Team player
Delivery Driver - Cincinnati, OH
We are looking for Delivery Driver to join our growing team and help us maintain our status as the #1 retailer in the pool and spa industry. Associate will be the driving force for customer satisfaction delivering furniture in consumer’s homes while providing excellent customer service.
We are currently hiring for:
-
Full Time – some evenings, weekends, and holidays are required
This position reports directly to:
- Warehouse Manager
This position requires:
- Checking furniture to ensure acceptable condition for delivery prior to loading trucks.
- Accurately load truck, checking items against invoice.
- Deliver and install furniture in a safe manner and within agreed upon time frame.
Delivery Driver Qualifications:
- At least 1 year of related service industry driving/delivery experience (example: driving/delivery of furniture, large appliance, or other similar delivery experience).
- Must be at least 21 years of age.
- Proof of identification and employment eligibility.
- Clean MVR.
- Must have DOT Certification.
- Must pass background check and drug screening.
- Must be able to lift 75lbs+
Field Service Technician - Cincinnati, OH & Dayton, OH
We are looking for Field Service Technician to join our growing team and help us maintain our status as the #1 retailer in the pool and spa industry. Associate will be the driving force for customer satisfaction, repairing products like spas, fireplaces and pool components in consumer’s homes while providing excellent customer service.
We are currently hiring for:
-
Full Time – some evenings, weekends, and holidays are required
This position reports directly to:
- Customer Service Director
This position requires:
- Electrical knowledge
- Basic plumbing skills
- Ability to read wire schematics
- Troubleshooting skills
- Multi-tasking
- High motivation
- Mechanical mindedness
- Self-motivation
- Team players
Fireplace Installer - Cincinnati, OH
We are looking for Fireplace Installers to join our growing team and help us maintain our status as the #1 retailer in the pool and spa industry. Associates will be the driving force of customer satisfaction, installing Fireplaces at customers’ homes.
We are currently hiring for:
-
Full Time – some evenings, weekends, and holidays are required
This position reports directly to:
- Customer Service Director
This position requires:
- Must have previous experience in Fireplace installations.
- Both Natural Gas and Liquid Propane installations.
- Excellent customer service skills.
- Must be able to lift 30lbs+.
- Must be at least 21 years of age.
- Proof of identification and employment eligibility.
- Clean MVR.
- Must pass background check and drug screening.
Interior Design Consultant - Cincinnati, OH
Watson’s is hiring Interior Design Consultants for our brand new showroom in Sharonville, Ohio.
A day in the life…
- Sell: Circulate the sales floor and approach customers in a timely manner.
- Collaborate: Discuss with the customer their style preferences, scope of project and investment plan.
- Plan: Provide in-home service to collect accurate measurements for interior furnishings and accessories.
- Advise: Counsel Customer on space planning, layout and color coordination to ensure practical and aesthetically pleasing designs.
- Order: Process orders through POS, collect payment and/or financing. Follow-up: Keep customers updated regularly on order or any status changes.
- Create: Over-The-Top customer experiences.
For over 50 years, Watson’s Home Store has been the leading supplier of Home & Recreational products to the Mid-West area. Watson’s offers some of the industry’s most recognized brands of interior furnishings; Lexington, Bernhardt, Flexsteel, Palliser and Bermex, just to mention a few. Watson’s is a trusted name and iconic brand in our business and attracts a large volume of foot traffic to our showrooms that includes many loyal repeat customers.
You will have the opportunity to maximize your sales through assisting your customers with Casual Dining, Recreational and Game Tables, Bars and Barstools, and Home Theater Furniture.
What we are looking for:
- Prior sales experience working with clients in high-end, luxury retail - ideally in furniture and/or design is preferred.
- Be Positive and Passionate: Be a go-getter! Make a positive first impression.
- Connect: Create lasting relationships with customers and build your referral pipeline.
- Be the Expert: Know your customers, know your products – find the perfect fit.
- Play your Part: Maintain order accuracy. Own all phases of the design and sales process from initial contact through delivery.
- Represent the Watson's brand with a modern, professional image.
The Essentials:
- Freedom to be available, evenings and holidays.
- Ability to stand and to move freely on the showroom floor for an extended time.
- Ability to lift up to 25 lbs.
Retail Sales Consultants - Cincinnati, OH
Watson’s is hiring Retail Sales Consultants for our brand new showroom in Sharonville, Ohio.
You would be responsible for…
- Educating customers on Watson’s products and services.
- Assisting customers in the selection and purchase of merchandise. Own all phases of the customer experience from initial greeting, through delivery and post-sale follow-up.
- Creating Over-the-Top customer experiences!
- Keep customers updated regularly on orders or any status changes.
- Represent the Watson’s brand through communication, personal appearance and professionalism.
- Assist in maintaining store displays and merchandising.
For over 50 years, Watson’s Home Store has been the leading supplier of Home & Recreational products to the Mid-West area. Watson’s offers some of the industry’s most recognized brands of interior furnishings; Lexington, Bernhardt, Flexsteel, Palliser and Bermex, just to mention a few. Watson’s is a trusted name and iconic brand in our business and attracts a large volume of foot traffic to our showrooms that includes many loyal repeat customers.
What we are looking for:
- Be Positive and Passionate: Be a go-getter! Make a positive first impression.
- Connect: Create lasting relationships with customers and build your referral pipeline.
- Be the Expert: Know your customers, know your products – find the perfect fit.
- Play your Part: Maintain order accuracy. Own all phases of the design and sales process from initial contact through delivery.
- Leave your Mark: Create customers for life.
- Represent the Watson's brand with a modern, professional image.
The Essentials:
- Freedom to be available, evenings and holidays.
- Ability to stand and to move freely on the showroom floor for an extended time.
- Ability to lift up to 25 lbs.
Spa Delivery Driver - Cincinnati, OH
We are looking for Spa Delivery Driver to join our growing team and help us maintain our status as the #1 retailer in the pool and spa industry. Associate will be the driving force for customer satisfaction delivering spas to consumer’s homes while providing excellent customer service.
We are currently hiring for:
-
Full Time – some evenings, weekends, and holidays are required
This position reports directly to:
- Customer Service Manager
This position requires:
- Check Hot Tubs prior to loading truck to ensure acceptable condition for delivery.
- Accurately load truck, checking entire delivery against customer invoices.
- Deliver and install Hot Tubs in a safe manner and within agreed upon time frame.
- Professionally represent Watson’s to customers during delivery, making sure all needs are addressed on-site or documented for follow-up post-delivery.
Spa Delivery Crew Member Qualifications:
- At least 1 year of related service industry driving/delivery experience or towing (example: driving/delivery of furniture, large appliance, or other similar delivery experience).
- Must be at least 21 years of age.
- Proof of identification and employment eligibility.
- Clean MVR. DOT Certified.
- Must be able to drive a full size pick up and pull a 20ft flatbed trailer.
- Must be able to pass drug and background check.
Warehouse Associate - Cincinnati, OH
We are looking for Warehouse Associates to join our growing team and help us maintain our status as the #1 retailer in the pool and spa industry. Associates will be the driving force of customer satisfaction, loading and unloading freight. Operating material handling equipment while picking orders for outbound deliveries.
We are currently hiring for:
- Full Time – some evenings, weekends, and holidays are required
- Part Time – days, evening and weekend shifts
This position reports directly to:
- Warehouse Manager
This position requires:
- Loading and unloading freight in an efficient and safe manner.
- Picking orders with RF gun for shipment and assemble various types of indoor/outdoor furniture to be shipped.
- Operate material handling equipment, reach truck/picker, in a safe and efficient manner as required.
- Maintain a clean, neat and orderly work area.
Retail Operations Associate - Cincinnati, OH
Watson’s is hiring a Retail Operations Associate for our brand new showroom in Sharonville, Ohio.
Purpose:
- We are looking for a Retail Operations associate to join our growing team and help us maintain our status as the #1 retailer in the pool and spa industry. The Retail Operations associate is responsible for arranging merchandise and accessories on showroom floors according to the merchandise plan using Watson’s visual standards.
General Description of Duties:
- Partner with the Director of Visual Merchandising to lead the flow of furniture and placement of accessory product to the sales floor.
- •Assists with product placement of furniture and executes appropriate accessories to highlight the style and categorization of furniture displays.
- •Originate, implement and replenishes displays for everyday accessories when needed.
- •Works with the lead to verify the arrival/departure of new furniture & accessories as well as departure of.
- •Responsible for receiving, unpacking, and assembly of new accessory products for assigned showrooms.
- •Unbox, assemble and attach price tags to all appropriate accessory products.
- •Direct and participate in showroom display moves as needed.
Qualifications:
- Manage multiple, on-going, and high priority assignments at the same time
- Work independently
- Ability to travel to different company showrooms when necessary
Requirements:
- High School Diploma or equivalent
Work Requirements:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, twist, lift, and climb. The employee will be required to unpack product from shipping boxes, assemble products and move to appropriate showroom location for display. Employees will routinely lift and move accessories up to a maximum of 50 pounds alone or 100 pounds assisted. This job description is not a comprehensive listing of activities, duties, or responsibilities that are required of the employees.
Job Type: Full-time
Paid Search & Display Specialist - Cincinnati, OH
Watson’s is hiring a Paid Search & Display Specialist to join our Marketing division and support all Corporate, Franchise and Franchise affiliates.
Job Summary:
- The Search Marketing and Display Specialist at Watson’s will be responsible for the day-to-day management and growth of paid search and display campaigns for Watson’s and affiliates. Driven by a deep understanding and ability to execute on paid search and display advertising campaigns, the Search Marketing and Display Specialist will work to maximize brand visibility leading to quality web traffic in order to drive consumer action and revenue growth. Ultimately, the role helps to build and shape a dynamic digital environment for the brand by leveraging a variety of tools and skillsets in their oversight of paid media campaigns. This role indirectly supports all aspects of the Sales, Marketing and Buying divisions, on Corporation-wide (including Franchise & Franchise Affiliates) level.
Primary Responsibilities:
- Create and manage paid search and display advertising campaigns across platforms for branding and category opportunities including programmatic and remarketing.
- •Manage keyword/bid strategy optimization and A/B testing.
- •Conduct ongoing keyword research to find new areas of opportunity.
- •Ensure brand messaging consistency across markets and delivery platforms.
- •Build effective shopping campaigns and manage associated feeds.
- •Manage the paid search and display budgets with a focus on ROAS, pacing, and reconciliation.
- •Deliver video campaigns across streaming and video platforms.
- •Monitor the competitive landscape to maintain visibility into potential share of voice shifts.
- •Analyze and report on paid search performance to marketing stakeholders.
- •Partner with Graphic Designer for asset creation.
- •Work with our SEO agency to coordinate and enhance our organic strategy.
Performance KPIs:
- •Increase website engagement of users entering the site from managed media channels
- •Increase store visit conversion from managed media channels
- •Written sales (retail stores & eCommerce) increases in promoted categories or products
Qualifications:
- •Bachelor’s Degree preferred
- •Experience: 1-2 years digital campaign management and media buying
- •SEO experience preferred
- •Experience using Google Analytics and Google Tag Manager
- •Google Data Studio experience preferred
- •Proficient with Excel
- •Google/Bing Ads certification
Job Type: Full-time
Paid Social & eCRM Specialist - Cincinnati, OH
Watson’s is hiring a Paid Social & eCRM Specialist to join our Marketing division and support all Corporate, Franchise and Franchise affiliates.
Job Summary:
- The Social Media and Marketing Communications Specialist at Watson’s will be responsible for the day-to-day management and growth of paid social media as well as SMS/email communication for Watson’s and affiliates. Fueled by an understanding and ability to execute paid media campaigns across a variety of channels, this role will work to maximize brand visibility leading to quality web traffic in order to drive consumer engagement and revenue growth. Ultimately, the role helps to build and shape a dynamic digital environment by leveraging your ability to drive engagement through creative messaging and brand consistency. This role indirectly supports all aspects of the Sales, Marketing and Buying divisions, on Corporation-wide (including Franchise & Franchise Affiliates) level.
Primary Responsibilities:
- Implement paid social media campaigns across multiple platforms at market and national levels.
- •Work with leadership to build and deploy email and SMS marketing campaigns.
- •Manage campaign optimization and A/B testing.
- •Leverage consumer insights to optimize campaign delivery.
- •Ensure brand messaging consistency across markets, feeds, delivery channels.
- •Management of boosted posts.
- •Build effective shopping campaigns and manage associated feeds.
- •Research new delivery strategies to maximize brand exposure and performance.
- •Manage the paid social, email, SMS budgets with a focus on ROAS, pacing, and reconciliation.
- •Monitor the competitive landscape to maintain visibility into potential share of voice shifts and new areas of opportunity.
- •Analyze and report on campaign performance to marketing stakeholders.
- •Partner with Graphic Designer for asset creation
Performance KPIs:
- •Increase website engagement of users entering the site from managed media channels
- •Increase store visit conversion from managed media channels
- •Written sales (retail stores & eCommerce) increases in promoted categories or products
Qualifications:
- •Bachelor’s Degree preferred
- •Experience: 2-3 years social media management and media buying
- •Facebook Ads Manager experience required; additional social media ad platforms preferred (e.g. Pinterest, Nextdoor, Houzz, Snapchat, TikTok, etc.
- •Experience using HubSpot, Google Analytics, and Google Tag Manager
- •Google Data Studio experience preferred
- •Proficient with Excel
Job Type: Full-time